Terms of service

Terms of Service

1. General

These Terms of Service apply to all visits, orders, and agreements made through our online store. By using our website and/or placing an order, you agree to these Terms of Service.

2. Services

Through our online store, we offer products that are carefully selected, processed, and shipped with attention and care. We reserve the right to modify or discontinue our assortment and services at any time without prior notice.

3. Orders and Processing

All orders are handled with the utmost care and are guaranteed to be processed on the same day. Once processed, orders are shipped as quickly as possible. We aim to deliver all orders within 3 business days, unless stated otherwise.

4. Delivery Time and Delays

Our delivery times are based on normal circumstances. Due to the high daily volume of orders from our global community, delivery may, in exceptional cases, take longer than expected. Such delays do not entitle the customer to compensation.

5. Prices and Payments

All prices displayed are clearly stated and include applicable taxes, unless otherwise indicated. Full payment must be received before an order is processed and shipped.

6. Liability

We are not liable for indirect damages, consequential losses, or delays that are beyond our reasonable control, including but not limited to logistical delays, force majeure, or third-party shipping services.

7. Force Majeure

In the event of force majeure, we reserve the right to suspend our obligations or terminate the agreement in whole or in part without any obligation to pay compensation. Force majeure includes any circumstance beyond our reasonable control.

8. Intellectual Property

All intellectual property rights relating to the content of this website, including but not limited to texts, images, photographs, videos, logos, designs, product descriptions, brand names, trade names, and other materials, are the exclusive property of us or our licensors.

It is strictly prohibited to copy, reproduce, distribute, publish, modify, store, or otherwise use any part of our website or materials without prior written consent, whether for commercial or non-commercial purposes.

In the event of unauthorized use of our intellectual property, we reserve the right to take appropriate legal action, including initiating civil and/or criminal proceedings and claiming full compensation for damages, including but not limited to incurred costs, loss of profits, and legal fees.

9. Amendments

We reserve the right to amend these Terms of Service at any time. The most current version is always available on our website and applies to new orders.

10. Customer Service

We strive to provide excellent service and work daily with our team to continuously improve our services. If you have any questions, comments, or complaints, please contact our customer service. We are happy to assist you.